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FAQ

Can I change or cancel my subscription?

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Yes, just email us: support@sustain.life and we’ll adjust your plan. If you cancel on or before the expiration of your free trial, your account will not be charged.

What forms of payment do you accept?

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We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. For other arrangements, please contact us.

When will I be charged?

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Your credit card will be charged on the first day after the trial ends. For example, if you are on a monthly billing cycle and your first payment was March 7, your next will be on April 7 and the seventh of each month going forward.

What is your refund policy?

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We do not offer refunds. If you cancel your plan before the next renewal cycle, you will retain access to the features until the end of your subscription period. When your subscription expires, you will lose access to your account and platform features.